HP PageWide Pro 552dw Wireless Setup User Guide

Wait less, do more with best-in-class speeds as fast as 70 ppm in color and black-and-white.
Grab pages and go without waiting. This device wakes up and prints fastest in its class.
Manage tasks from a 4.3-inch (10.9 cm) touchscreen. Print Microsoft Word and PowerPoint files from USB. Print from your mobile device with Wi-Fi Direct® and NFC touch-to-print technology, no network needed.
The printer HP 552/577/477/377 also offers some important conveniences. If you connect it to a network, using either Ethernet or Wi-Fi, you can print through the cloud, as well as print from an iOS or Android mobile device by connecting through an access point on your network. You can also take advantage of HP's print apps and print from a USB memory key using the 4.3-inch touch screen to give commands.
HP PageWide Pro 552dw Wireless Setup

HP PageWide Pro 552dw Wireless Setup Connecting USB Cable

You can use a USB cable to connect the HP 552 to a computer.
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).
Do not connect the USB cable until the installation software prompts you to connect it.
  1. Quit all open programs on the computer.
  2. Install the printer software from 123.hp.com/pagewide (recommended) or from the HP software CD provided with the printer, and follow the onscreen instructions. If you are installing on a Mac, click About HP Easy Start to install the software.
  3. When prompted, select the USB-Connect the printer to the computer using a USB cable option, and then click the Next button. A dialog box displays a warning that Web Services (HP ePrint and print Apps) are unavailable with a USB installation. Click Yes to proceed with the USB installation, or click No to cancel it.
  4. When the software prompts you, connect the Type B end of the USB cable to the connection port at the rear of the product.
  5. When the installation is complete, print a page from any program to make sure that the printing software is correctly installed.

HP PageWide Pro 552dw Wireless Connecting To Network

The product supports connection to either a wired or a wireless network.
Connect the product using a wired network
Use this procedure to install the product on a wired network using Windows.
  1. Connect the Ethernet cable to the product and to the network. Turn the product on.
  2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product.
  3. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home screen).
  4. On the control panel dashboard, touch to display the IP address. Touch Print Details to print a page with the IP address.
  5. Connect the product using a wireless network (wireless models only)
You can connect the HP PageWide Pro 552dw to a wireless network using one of the following methods.
  • To connect HP PageWide Pro 552 Wireless Setup Wizard
  • To connect the HP 552 wireless setup network WPS
  • To connect the HP PageWide 552dw wireless network manually
If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks.
  • Obtain the wireless network name or service set identifier (SSID).
  • Determine the security password or encryption key for the wireless network.
Before installing the product software, make sure the product is not connected to the network using an Ethernet cable.

HP PageWide Pro 552dw Wireless Setup Wizard

The Wireless Setup Wizard is the best method for installing the HP 552 on a wireless network.
  1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home screen).
  2. On the control panel dashboard, touch .
  3. Touch Network Setup, and then touch Wireless Settings.
  4. Touch Wireless Setup Wizard.
  5. The product scans for available wireless networks and returns a list of network names (SSIDs). Select the SSID for your wireless router from the list if it is available. If the SSID for your wireless router is not in the list, touch Enter SSID. When prompted for the type of network security, select the option that your wireless router uses. A keypad opens on the control panel display.
  6. Do one of the following: If your wireless router uses WPA security, type the passphrase on the keypad. If your wireless router uses WEP security, type the key on the keypad.
  7. Touch OK , and wait while the product establishes a connection with the wireless router. Establishing the wireless connection can take a few minutes.

HP PageWide Pro 552dw Wireless Setup Network WPS

Before you can connect HP PageWide Pro 552dw wireless setup network using WPS, make sure you have the following:
  • A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
  • The printer supports only connections using 2.4GHz.
  • A computer connected to the wireless network that you intend to connect the printer to. Be sure you have installed the HP printer software on the computer.
If you have a WPS router with a WPS push button, follow the Push Button method. If you are not certain your router has a push button, follow the PIN method.

Push Button method
  1. On the control panel, press and hold on the printer for more than three seconds to start WPS push mode. The indicator starts blinking.
  2. Press the WPS button on your router. The product begins a timer for approximately two minutes while a wireless connection is established.
PIN method
  1. Locate the WPS PIN.
  2. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home screen).
  3. On the control panel dashboard, touch .
  4. Touch Network Setup, and then touch Wireless Settings.
  5. Touch Wi-Fi Protected Setup, and then touch PIN.
  6. On the control panel, press and hold on the printer for more than three seconds to start WPS push mode. The indicator starts blinking.
  7. Open the configuration utility or software for the wireless router or wireless access point, and then enter the WPS PIN. For more information about using the configuration utility, see the documentation provided with the router or wireless access point.
  8. Wait for about two minutes. If the printer connects successfully, the indicator stops blinking but remains lit.

HP PageWide Pro 552dw Wireless Setup Network Manually

During the first 120 minutes of product setup, or after resetting the product's network defaults (and without a network cable attached to the product), the product's wireless radio will broadcast a wireless setup network for the product. The name of this network is “HP-Setup-xx-[product name]”.
The “xx” in the network name is the last two characters of the product's MAC address. The product name is HP PageWide Pro 552dw.
  1. From a wireless enabled product, connect to the setup network for the device.
  2. Open a web browser while connected to this setup network, and open the HP Embedded Web Server (EWS)  using the following IP address.192.168.223.1
  3. Find the Wireless Setup Wizard in the EWS and follow the instructions to manually connect the product

HP PageWide Pro 552dw Setup Wi-Fi Direct Connect Computer Device

With Wi-Fi Direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device without connecting to an existing wireless network.

Guidelines for using Wi-Fi Direct

  • Make sure your computer or mobile device has the necessary software.
  1. If you are using a computer, make sure you have installed the printer software from the HP software CD provided with the printer.
  2. If you have not installed the HP printer software on the computer, connect to Wi-Fi Direct first and then install the printer software. Select Wireless when prompted by the printer software for a connection type.
  3. If you are using a mobile device, make sure you have installed a compatible printing app. For moreinformation about mobile printing, visit the HP Mobile Printing website.
  • Make sure Wi-Fi Direct for your printer is turned on.
  • Up to five computers and mobile devices can use the same Wi-Fi Direct connection.
  • Wi-Fi Direct can be used while the printer is also connected either to a computer using a USB cable or to

Network using a Wireless Connection.

HP Pagewide Pro 552 Wi-Fi Direct cannot be used to connect a computer, mobile device, or printer to the Internet.
To turn on Wi-Fi Direct
  1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home screen).
  2. On the control panel dashboard, touch .
  3. Touch .
  4. If the display shows that Wi-Fi Direct is off, touch Wi-Fi Direct and switch it on.
TIP: You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see HP Embedded Web Server on this web.
HP PageWide Pro 552dw Wireless Setup

HP Pagewide Pro 552 Wireless Setup Mobile Printing

Make sure you have installed a compatible printing app on your mobile device (iPone,iPad,Android,ePrin,email,Bluetooth).
  1. Make sure you have turned on Wi-Fi Direct on the printer.
  2. Turn on the Wi-Fi connection on your mobile device. For more information, see the documentation provided with the mobile device. If your mobile device does not support Wi-Fi, you are not able to use Wi-Fi Direct.
  3. From the mobile device, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your printer and XXXX is the printer model located on the printer). Enter the Wi-Fi Direct password when prompted.
  4. Print your document.

HP Pagewide Pro 552dw To Print from Wireless Computer (Windows)

  1. Make sure Wi-Fi Direct for your printer is turned on
  2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with the computer. If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct.
  3. From the computer, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot. Choose the Wi-Fi Direct name from the list of wireless networks shown such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your printer and XXXX is the printer model located on the printer). Enter the Wi-Fi Direct password when prompted. To find the password, touch (Wi-Fi Direct) on the home screen.
  4. Proceed to step 
  5. if the printer has been installed and connected to the computer over a wireless network. If the printer has been installed and connected to your computer with a USB cable, follow the steps below to install the printer software using the HP Wi-Fi Direct connection.
  • a. Open the printer software. For more information, see Open the printer software (Windows).
  • b. Click Printer Setup & Software, and then select Connect a new printer.
  • c. When the Connection Options software screen appears, select Wireless.
  • Select your HP printer software from the list of detected printers.
  • d. Follow the onscreen instructions.
  • Print your document.

HP Pagewide Pro 552 To print from Wireless Computer (OS X, Mac)

  1. Make sure Wi-Fi Direct for your printer is turned on.
  2. Turn on Wi-Fi on the computer. For more information, see the documentation provided by Apple.
  3. Click the Wi-Fi icon and choose the Wi-Fi Direct name, such as DIRECT-**-HP PageWide XXXX (where ** are the unique characters to identify your printer). If Wi-Fi Direct is turned on with security, enter the password when prompted.
  4. Add the printer.
  • Open System Preferences.
  • Click Printers.
  • Click + below the list of printers at the left.
  • Select the printer from the list of detected printers (the word “Bonjour” is listed in the right column beside the printer name), and click Add. 
Install HP printer software for a wireless product already on the network
If the product already has an IP address on a wireless network and you want to install product software on a computer, complete the following steps.
  1. Obtain the product IP (on the control panel dashboard, touch ).
  2. Install the printer software from the HP software CD provided with the printer.
  3. Follow the onscreen instructions.
  4. When prompted, select Wireless - Connect the printer to your wireless network and internet, and then click Next .
  5. From the list of available printers, select the printer that has the correct IP address.
Open the printer software (Windows)
Depending on your operating system, you can open the printer software as follows:
  • Windows 10: From the computer desktop, click Start, select All apps, click HP, click the folder for the printer, and then select the icon with the printer's name.
  • Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name.
  • Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.
  • Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.

HP PageWide Pro 552dw Manage Network Settings

  1. View or change network settings
  2. Set or change the product password
  3. Manually configure TCP/IP parameters from the control panel
  4. Link speed and duplex settings

HP Pagewide Pro 552 Change Network Settings

Use the HP Embedded Web Server to view or change IP configuration settings.
  1. Obtain the product IP (on the control panel dashboard, touch ).
  2. Type the product IP address into the address bar of a web browser to open the HP Embedded Web Server.
  3. Click the Network tab to obtain network information. You can change settings as needed.

HP Pagewide Pro 552dw Wireless Setup Password

Use the HP Embedded Web Server to set a password or change an existing password for a product on a network so unauthorized users cannot change the product settings.
  1. Obtain the HP 552dw IP (on the control panel dashboard, touch ).
  2. Type the HP PageWide 552 IP address into the address bar of a web browser. Click the Settings tab, click Security, and then click the Password Settings link. 
  3. If a password has previously been set, you are prompted to type the password. Type “admin”
  4. for User Name along with the password, and then click Apply.
  5. Type the new password in the Password field and in the Confirm Password field.
  6. At the bottom of the window, click Apply to save the password.

HP Pagewide Pro 552dw TCP/IP Setting From Control Panel

Use the control panel menus to manually set an IPv4 address, subnet mask, and default gateway.
  1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home screen).
  2. On the control panel dashboard, touch .
  3. Touch Network Setup, and then touch Ethernet Settings.
  4. Touch Advanced Settings, and then touch IP Settings.
  5. Touch Manual, and then touch IP Address.
  6. Using the numeric keypad, do the following: Enter the IP address, and touch Done . Enter the subnet mask, and touch Done . Enter the default gateway, and touch Done .
  7. Touch Apply.

HP PageWide Pro 552dw Wireless Link Speed and Duplex Settings

This information applies only to Ethernet (wired) networks. It does not apply to wireless networks.
The link speed and communication mode of the print server must match the network hub. For most
situations, leave the HP 552 in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the printer control panel.
  • The setting must match with the network product to which you are connecting (a network hub, switch, gateway, router, or computer).
  • Making changes to these settings causes the product to turn off and then on. Make changes only when the product is idle.
    1. Open the control panel dashboard (swipe the dashboard tab at the top of any screen downward, or touch the dashboard area on the home screen).
    2. On the control panel dashboard, touch .
    3. Touch Network Setup, and then touch Ethernet Settings.
    4. Touch Advanced Settings, and touch Link Speed.
    5. Select one of the following options.
      HP PageWide Pro 552dw Not inkjet. Not laser. Introducing HP PageWide business printers. Get the best combination of lowest total cost of ownership, print quality, and speed.
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