HP DeskJet 3630 Ink Cartridge Issues

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HP DeskJet 3630 Ink cartridge issues

To identify whether an ink cartridge has a problem, check the status of the Ink Alert light and the
corresponding Ink Level icon. If you get an HP DeskJet 3630 ink cartridge Issues problem message from the printer software that states at least one of the cartridges has a problem, do the following to identify whether a cartridge has a problem.

1. Remove the black cartridge and then close the cartridge access door.
  • If the Ink Level icon for the tri-color cartridge blinks, the tri-color cartridge has a problem.
  • If the Ink Level icon for the tri-color cartridge does not blink, the tri-color cartridge does not have a problem.
2. Install the black cartridge back in the printer, remove tri-color cartridge, and then close the cartridge access door.
  • If the Ink Level icon for the black cartridge blinks, the black cartridge has a problem.
  • If the Ink Level icon for the black cartridge does not blink, the black cartridge does not have a problem.

Fix ink cartridge problems

If an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the ink cartridges, verifying the protective piece of plastic tape has been removed from each ink cartridge, and then reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If the problem is still not resolved, replace the ink cartridges.

To clean cartridge contacts

The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are
reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes. This could result in damage to the printhead or the ink cartridges.
  1. Check that power is on.
  2. Close the output tray extender, and then rotate the output tray clockwise to stow it in the printer HP DeskJet 3630.
  3. Open the front door of the printer.
  4. Open the cartridge access door and wait for the print carriage to move to the center of the printer.
  5. Remove the ink cartridge indicated in the error message.
  6. Clean the cartridge contacts and printer contact
  • Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are the small gold-colored dots on the ink cartridge.
  • Wipe only the contacts with a dry swab or lint-free cloth. Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the ink cartridge
  • On the inside of the printer, locate the contacts for the cartridge. The printer contacts are the set of gold-colored bumps positioned to meet the contacts on the ink cartridge.
  • Use a dry swab or lint-free cloth to wipe the contacts.
     7. Reinstall the ink cartridge.
     8. Close the cartridge access door, and then close the front door.
Check if the error message has gone away. If you still receive the error message, turn the printer off, and then on.
If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to
operate the printer with only one ink cartridge.

Fix ink cartridge incompatible issues

The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program.

Tips for working with cartridges

Use the following tips to work with cartridges:
  1. To protect the cartridges from drying out, always turn the printer off using the Power button, and wait until the Power button light goes out.
  2. Do not open or untape cartridges until you are ready to install them. Leaving tape on the cartridges reduces ink evaporation.
  3. Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot. Make sure the cartridges snap into place.
  4. Align the printer for best print quality. See Printing issues on page 90 for more information.
  5. When the Estimated Ink Levels screen shows one or both cartridges in a low state, consider getting replacement cartridges to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable. See Replace ink cartridges on page 60 for more information.
  6. If you remove a cartridge from the printer for any reason, try to replace it again as soon as possible. Outside of the printer, if unprotected, cartridges begin to dry out.

1 comment:

  1. Where is the wps pin on the printer